If you are manually checking for updates and the process simply hangs and refuses to continue, then you have come to the right place. This problem with windows update usually occurs because of an incompatibility issue with your update servers and PC.
A lot of Windows 7 users complain of this. To resolve this issue, simply follow the methods given below.
Method 1: Downloading Updates
- Click on start button and locate Control Panel. Click on it for it to open and from ‘view by:’ options, select Large icons. Then, open Windows update.
- On the left side, under Control Panel Home, click on Change settings.
- Next, in settings, under important updates, click on the drop-down list and select Never check for updates (recommended). Proceed by clicking on OK to save relevant changes.
- Now, restart your computer by clicking on the power option from start.
- Next visit the official Microsoft support website to download the following updates, according to your version of operating system. (64-bit / 32-bit). Save your files on your desktop.
- Now, Reboot or Restart your computer.
- Then, press on the start button, search for and right click on Computer and click on Manage from the context menu.
- When the Computer Management window opens, search for and then double click on Services and Applications to expand. Then under that category click on services for it to open. Next in services, search for Windows Update.
- Then, right click on that service and click on Stop from the context menu.
- Open Computer and then Local Disk (C:). Then search for and right click on Software Distribution.
Click on Delete in the context menu.
- Go to your desktop and click on the installed set-up files for them to start installing.
- Once the installation process is complete, proceed by rebooting your computer once again.
- Go to Start and open Control Panel. Choose large icons in ‘view by:’ and open Windows update.
- Now click on Check for updates button.
- Wait for a few minutes while your windows check for updates. Hopefully, this problem has been resolved and your computer won’t hang like it used to and you can proceed with downloading the updates.
Method 2: Removing and adding a new DNS server
- Open start and go to Control Panel. Click on Large Icons In ‘view by:’ and select Network and sharing center.
- On the left side of your screen, click on change adapter settings.
- Next, choose the network connection you want to format. Right click on it and select Properties from the options.
- Go on the Networking tab and from the list select either “Internet Protocol version 4 (TCP/IPv4)” or “Internet protocol version 6 (TCP/IPv6)”not. Proceed by clicking on Properties.
- Next, click on Advanced.
- Click on the DNS tab. Remove if there are any DNS Server IP addresses from the list but note them down somewhere safe just in case you need them in the future.
- After that click on the Add Type the following IP addresses of Google DNS server in the given space.
For Internet protocol version 4, type: 18.104.22.168 or 22.214.171.124
For Internet protocol version 6, type: 2001:4860:4860::8888 or2001:4860:4860::8844
Then, click on the Add button to proceed.
- Click on OK to save the relevant changes.
- Now go back to control panel and check if the Windows update issue has been resolved.
Note: You are recommended to keep all your device drivers up to date to reduce the risk of bugs and errors.