How to Fix Windows 10 Mouse freezes issue

Mouse, amongst many other input devices, is crucial for using a PC. It is a pointing device which allows a cursor to move within the confines of the screen. An external mouse may also be used in cases when a laptop’s touch-pad stops working.

Many Windows 10 users have reported that their mouse either stopped working, or started to lag or slow down, particularly after the upgrade. Have you experienced this problem too?

Although many users have complained about this problem, this is not encountered by every Windows 10 user, which is why it is wrong to pour all the blame on the update. This issue is probably caused by hardware/software malfunction.
There is currently no certain or definite solutions for such an issue, but we may try various methods to get rid of it. Try these following methods given below:
Note: Before proceeding with any of these methods, please ensure that your issue is not caused by the mouse itself. You can plug your mouse into another computer or PC to check if it works perfectly fine. If it does not, you may replace the mouse but if it works, you can proceed with the following solutions.

Method 1: Installing the mouse driver again

One potential cause of this problem is your mouse driver. Your current version may be incompatible with your Windows 10. This can be simply resolved by re-installing your driver. To do this follow the instructions below:

  1. Open start. Search for and open Device Managers.
  2. Search for Mice and other pointing devices from all the options and then double click on it to expand the category.
    Windows 10 Mouse freezes issue [Solved]
  3. Then, right-click on your mouse and click on Uninstall from the context menu.


    Proceed by clicking on OK.


    Then, if and when asked, click on Yes to restart your computer.

  4. However, if you want to skip the restarting process, you can click on scan for hardware changes from the tool bar. (The icon is computer monitor with a magnifying glass). You may press f5 on your keyboard to start scanning.

After this your Windows will help you to install compatible drivers but if not, you can visit your computer manufacturer’s support website to select the correct driver.

Method 2: Graphics Card Drive update for Windows 10

Your driver may not be compatible with your upgraded Windows 10, which might be why your mouse lags or has stopped working. To resolve this issue, simply update and download the driver if your graphics card manufacturer has released a new one.

Method 3: Disabling Local Area Network (LAN)

Another way to fix the issue with your mouse is by disabling LAN connection while using a wireless card for internet connection. To disable LAN, simply follow the steps given below:

  1. Open start and then click on Control panel in start menu.

  2. Next, on the right side, click on the drop-down list next to View by: and choose Small icons. Then search and select Network and Sharing center.

  3. Select Change adapter setting on the left hand-side of the screen.

  4. Next, when you see your LAN card, right click on it and select Disable from the options in the context menu.

  5. Then, right click on your Wi-Fi network card, and choose Enable from the options in the context menu.

Method 4: Closing Realtek Audio through the Task manager

This might work for those who have Realtek audio card. To perform End Task, follow these steps:

  1. On the bottom of your screen on the task bar, right click and select Task Manager from the context menu.

  2. Next, scroll down and search for Realtek Audio services and right click on it. Select End Task.

The uncertainty regarding a definite cause and solution of the issue with your mouse means these methods listed above may have, or may have not worked for you.
If they have not, then you can go to Task Manager again, and right click to End Task those services that take a lot disc storage. This might just solve your lagging problem.

However, there are some more solutions you can try.

Method 5: Disenabling Cortana

Even though no one knows why, disabling Cortana, the digital agent, can somehow fix the issue of the lagging mouse.

Method 6: Disabling the ATI Hotkey Poller Service

ATI Catalyst drivers and Hotkey Poller services are said to cause some systems to lag or slow down. If you do not need this service you can disable it to fix the issue. Here’s how to do it:

  1. Press both Windows and R keys together to open Run Write “services.msc” in the given space and click on OK to proceed.
  2. Next, search for then click twice on ATI Hotkey Poller
  3. Then, when your Properties window opens, (in your General tab), click on Start-up type and choose Disabled from the drop-down list. Proceed by clicking on OK and Apply.


  4. Lastly, restart your computer.

Method 7: Connecting the mouse directly

Connect your mouse and Keyboard to the ports on the back of your computer instead of using USB hubs.

Method 8: Disconnecting other devices

Disconnect other devices connected with USB hubs/ports and other USB peripherals, to check whether they are causing the issue with the mouse.

There are no comments

Join the conversation

Your email address will not be published. Required fields are marked *