Code 10 error occurs when a device has driver problems and cannot function normally. It indicates that the driver needs to be upgraded or reinstalled.
But before you do anything about the device drivers, do the following to check for any minor problems.
- If the device that has a problem is an external one, try disconnecting then reconnecting the device and this time in a different port if possible. Do not, of course, forget to restart your PC.
- If you have a desktop computer and you use an ISA or a PCI card, check if it is fitted correctly in its slot and if the power is on or not.
If doing the above does not help your case, consider reinstalling the device’s driver.
Step 1: Uninstall the Device’s Driver
Do the following to uninstall the driver:
- Open your system’s Device Manager by typing command devmgmt.msc in Run command box.
- Look for the driver that is showing the error, right click it and go for Uninstall from the dropdown menu that appears. It will look somewhat like this:
- Tick the box that says Delete the driver software for this device and press OK when asked for confirmation on un-installation.
Step 2: Install New Driver for Your Device
Whatever device it is that you are downloading a driver for, go to its manufacturer’s website; you can easily find the device’s driver there. You are also recommended to check your system manufacturer’s website for any upgraded drivers. Enter your computer’s model number and the version of Windows you are currently using to get the right driver for your device. If the file is downloaded in .zip form, extract it and then run the .exe file to start the process of driver installation following the on-screen instructions.