Lenovo is a Chinese multinational technology company whose laptops are used worldwide. The keyboards installed in their laptops sometimes malfunction at some point due to various reasons; some of the keys don’t work. You can fix it by the following methods which are easy to apply.
You need to log in to your Windows in order to apply some methods. If you cannot do so using your laptop keyboard, do so with an external keyboard or mouse.
Solution 1: Restart Your Laptop
Things often get back to normal after restarting the computer. Therefore, before doing anything else, try restarting your computer. If the keyboard is still not working, move on to the other methods.
Solution 2: Press the Corners of the Keys Not Working
Try pressing the bad keys from different angles such as from the lower left corner or the upper right one. It might only be displaced and pressing it that way might do the trick for you.
Solution 3: Remove then Reattach the Laptop’s Battery and Power Cable
Shut down the computer first and then unplug the power cable. Then remove the battery for some time. With the battery removed, press and hold the power key for about a minute. Lastly, put the battery in again, plug the power cable and restart your computer to see if the keyboard is working.
This method has proved to be useful for many Lenovo laptop users who faced the problem of malfunctioning keyboards.
Solution 4: Reinstall the Driver of Your Lenovo Laptop Keyboard All Over Again
Keyboard drivers can possibly cause such problems; they can be avoided by updating the drivers. Updated keyboard drivers can be downloaded and installed in two ways.
Way 1: Reinstalling the Driver Manually
On the Support section of the Lenovo’s website, you can download the latest keyboard drivers. Keep in mind that in order to get the correct driver, you need to be aware of your PC model and the version of Windows you are using.
Solution 5: Performing a System Restore If You Recently Updated Your OS
The keyboard might be malfunctioning because of your recent installation or update of Windows. Performing a system restore might help, for which restore points are necessary.
If you do not know how to perform a system restore, follow the following steps:
- Go to Control Panel
- Select Small icons to View By and select System.
- On the left pane, select the third option that is System Protection.
- Select System Restore in the system properties window.
- Select Next in the next window.
- Select the date and time (the restore point) before your laptop stopped working and hit Next.
- Then choose Finish to confirm your restore point.
- Select Yes from the dialogue box to confirm the restore.
- Restart your laptop for the changes to take place.
Consider contacting Lenovo customer service for further help if following the above recommended methods does not work for you.
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